Communal Maintenance for RMCs and RTM Companies Sussex
Repairs and upkeep for the shared parts of your building, reporting directly to your directors or freeholder, not lost in a managing agent's queue.
When You're a Resident Director, You Hear About It in the Stairwell
Running a building yourselves means the responsibility genuinely sits with your directors, and residents notice quickly when a communal repair drags on or when nobody can explain what a contractor actually did and why it cost what it did. That's a different pressure to a managing agent fielding complaints on behalf of a client — an unresolved communal issue is something you'll hear about in person, not just in an email.
HP Building Services Sussex works directly with directors and freeholders, gives straightforward written quotes, and explains what's needed and why in plain terms, so decisions can be made at a meeting without a technical translator in the room.
What This Looks Like in Practice
Hallway, stairwell and entrance repairs
The shared spaces every resident uses and every resident has an opinion on, kept in working order rather than left until somebody formally complains.
Roofing, guttering and exterior maintenance
The parts of the building that are nobody's individual responsibility and everybody's collective one. More detail on our exterior maintenance for blocks page.
Decorating of communal areas
Often timed around a resident meeting or AGM, so the building looks its best when it matters. See communal area decorating for how those jobs are run.
Ad hoc repairs reported by residents
Handled directly and reported back to the directors, so there's a clear record of what was raised and what was done about it.
How Decisions Get Made Without Slowing Everything Down
Quotes your board can approve by email
Most RMC and RTM boards work through a small number of directors who need to approve spending, often without a large management fee to fall back on for admin support. We keep that in mind: quotes are written and itemised clearly enough to circulate by email and approve without a follow-up call to decode them, and if a job's straightforward we'll say so rather than padding it out with unnecessary detail. For anything genuinely complex or outside normal repair work — a job that might need an RICS-qualified survey or specialist structural input — we'll say that too, rather than take on something we shouldn't.
One contractor your directors can rely on
You get one contractor who gets to know the building over repeat visits, gives clear written quotes your board can approve without back-and-forth, and turns up when agreed. For bigger jobs, Harry brings in tradesmen he trusts rather than leaving the building waiting on a single pair of hands, which matters particularly for a resident-run building where there's no separate management company to escalate to if something stalls.
Fully insured
Public liability insurance on every job, certificate available on request — useful to have on file for your building's own records given the accountability that sits with your directors. See our insurance and accreditation page.
Scaling up to planned maintenance
Several buildings start with reactive repairs and move to a scheduled arrangement once there's a working relationship in place. Our PPM contracts page covers how the visits, reporting and pricing work.
Why Resident-Run Buildings Choose Us
One Point of Contact
Harry runs every job personally. You quote with him, hear from him when something changes, and deal with him again next time.
Written Quotes, Itemised
Every job gets a written quote broken down by element before work starts, straightforward enough to circulate for approval.
Properly Resourced
For larger jobs, or two sites at once, trusted tradesmen are brought in so the work does not stall behind a single pair of hands.
Fully Insured
Public liability insurance on every job, domestic or commercial, with a certificate available on request before work starts.
15+ Years on the Tools
Fifteen years of hands-on building work across the Sussex coast, with 150+ Google reviews behind it.
Honest About Scope
If a job needs a specialist survey or a certified trade, we say so rather than taking on work we should not.
Frequently Asked Questions
Can you present quotes in a format our directors can approve at a meeting?
Yes, quotes are written and itemised by element, straightforward to circulate and approve without back-and-forth.
Do you deal with residents directly, or only through a director?
Either. We're happy to arrange access directly with residents, or to route everything through one named director, whatever your building prefers.
What if the building needs an RICS-qualified survey rather than a repair?
We'll tell you honestly if something is beyond a repair and needs a professional survey or specialist input rather than take on work we shouldn't.
Can you do smaller ad hoc jobs, not just larger contracts?
Yes, a lot of RMC work is exactly this, single reported repairs as they come up, not a fixed ongoing contract.
Do you keep a record we can refer back to for our own building files?
Yes, written quotes and confirmation of completed work can be kept on file, useful for directors who need to account for spending to the wider group of leaseholders.
How do you handle a situation where residents disagree about what work is needed?
We'll give an honest, independent assessment of what's actually required based on the condition of the building, which can help directors make the case to residents either way.
Can this scale up if we later want a PPM contract rather than reactive-only?
Yes, several buildings start with reactive repairs and move to a scheduled PPM arrangement once there's a working relationship in place, see our PPM contracts page for more detail.
We're a small RTM with a limited budget, can you work with that?
Yes, we'll always give an honest quote for what's actually needed rather than upselling work a small building doesn't require, and can flag priority order if budget means everything can't be done at once.
Do you have experience presenting information at a leaseholder AGM, if directors need technical input?
We're happy to put findings in writing that a director can present, or to join a call if it would help explain a technical issue directly, whichever your board finds more useful.
What happens if our building doesn't have a large reserve fund and a repair is urgent?
Tell us the situation honestly and we'll talk through options, including whether work can be phased, so the building isn't stuck between an urgent repair and a fund that can't cover it in one go.
Serving Lancing & Across Sussex
From our base in Lancing, we cover a wide area across West Sussex and into Brighton & Hove. Here are the main locations we serve:
Don't see your area listed? We regularly work outside these locations too. Give us a call and we'll let you know if we can help.
Keep Your Building in Good Repair, Without the Runaround
Tell us about the building and what needs doing, and we'll come and take a look.
Managing a block, a portfolio
or a commercial unit?
Tell us what you're dealing with and we'll arrange a site visit — free, and with no obligation attached.
Excellent
Based on 150+ reviews
John Morrall
I have just recently hand my chimney taken down which was leaking into my ceiling below. I contacted Harry (HP Building Services) which he had been recommend to me. I found him very polite and trustworthy and he did a good job. Would certainly recommend him to others.
Kenneth Broomfield
Extension of paving in rear garden was to a good standard and executed in a timely manner. Will certainly use this company again.
Debbie Meakin
Harry did an amazing job of repairing the fences in my garden. He was extremely responsive, completed the work swiftly and left no mess.
Request a Site Visit
Tell us what you're managing and we'll get back to you within 24 hours. Site visits and quotes are free with no obligation.
150+ reviews on Google
Something that can't wait?
For anything urgent, call rather than email. Harry answers directly — no call centre.
07598 864363