PPM Contracts Sussex
Scheduled maintenance visits for communal areas and commercial property, so small issues get fixed before they become large ones.
What a PPM Contract With Us Looks Like
A planned preventative maintenance contract means agreed visits at an agreed frequency, checking the things that quietly go wrong if nobody looks. Guttering that blocks slowly over a season, communal decoration that wears without anyone officially noticing until it's shabby, general fabric issues that start small and get expensive the longer they're left.
Rather than waiting for a resident complaint or an emergency callout, a scheduled visit catches these while they're still a quick fix rather than a large repair bill. Each visit is reported back in writing, so you have a clear record of what was checked, what was found and what was done — useful for your own records and for demonstrating to freeholders or leaseholders that the building is being properly looked after.
What's Typically Covered
Guttering and roofline checks
Checked and cleared, particularly ahead of autumn and winter, when a blocked gutter turns into water ingress fastest. See exterior maintenance for blocks for the detail.
Communal area condition checks
Decoration, doors, flooring — the general wear that's easy to miss on an ad hoc basis but obvious once you're looking for it on a schedule.
General fabric repairs found on the visit
Small jobs picked up and dealt with as part of the same visit, rather than generating a separate callout and a separate invoice.
Written report after each visit
Sent to whoever manages the account, with a clear record of condition and any work carried out, and photos where they'd be useful to show a freeholder or leaseholder.
Scheduling, Pricing and Who It Suits
How the visit schedule typically works
The right frequency depends on the building. Quarterly is common for general fabric and communal condition checks, giving four touchpoints a year to catch anything developing. Guttering often gets an additional check ahead of autumn specifically, since that's when the consequences of a blockage are worst. For a newer or well-maintained building, less frequent visits might be perfectly reasonable — we'd rather agree a schedule that actually matches the building's condition than sell you more visits than it needs.
How it's priced
PPM contracts are quoted against an agreed schedule of visits and either a fixed rate covering minor work found during those visits, or a call-off rate for anything beyond routine checks. This is agreed upfront, in writing, so there are no surprises on invoicing partway through a contract. Get in touch with the size of the building and the frequency you have in mind, and we'll put a proposal together based on an initial site visit rather than a generic quote.
Who this suits
Managing agents and RMC or RTM directors looking after communal or shared spaces on an ongoing basis get the most value from this, since the whole point is catching issues before they become a resident complaint or an emergency callout. See commercial property maintenance if the building in question is a commercial site rather than residential.
Starting small before scaling up
If you manage more than one building, there's no need to commit a whole portfolio to a PPM contract from day one. Most arrangements start with a single building, so you can see how the visits, the reporting and the invoicing actually work in practice before deciding whether to extend it further.
Why Buildings Move to Planned Maintenance
One Point of Contact
Harry runs every job personally. You quote with him, hear from him when something changes, and deal with him again next time.
Written Quotes, Itemised
Every job gets a written quote broken down by element before work starts, straightforward enough to circulate for approval.
Properly Resourced
For larger jobs, or two sites at once, trusted tradesmen are brought in so the work does not stall behind a single pair of hands.
Fully Insured
Public liability insurance on every job, domestic or commercial, with a certificate available on request before work starts.
15+ Years on the Tools
Fifteen years of hands-on building work across the Sussex coast, with 150+ Google reviews behind it.
Honest About Scope
If a job needs a specialist survey or a certified trade, we say so rather than taking on work we should not.
Frequently Asked Questions
How often are visits typically scheduled?
This depends on the building and what needs checking, quarterly is common for general fabric and communal condition, more frequent for guttering ahead of autumn and winter.
Is work found during a visit included in the contract price, or quoted separately?
That's agreed upfront, either a fixed rate covering minor work, or a call-off rate for anything beyond routine checks, whichever suits the building.
Do we get a written record of each visit?
Yes, every visit is reported back in writing, what was checked, what was found, and what was done.
Can a PPM contract start with a single building before rolling out to a portfolio?
Yes, most contracts start with one site so you can see how it works before extending it further.
What happens if a visit uncovers something beyond routine maintenance, like a structural issue?
You'll be told immediately, in writing, along with an honest view on whether it needs a specialist survey rather than being treated as part of the contract.
Can the frequency of visits change once the contract's running, if the building's condition changes?
Yes, the schedule isn't fixed forever, if a building's condition or your reporting needs change, the visit frequency can be revisited.
Is there a minimum contract length?
Get in touch to discuss what suits your building, we'd rather agree something that works for both sides than lock you into a term that doesn't fit.
Can a PPM contract be cancelled or adjusted if circumstances change?
Yes, get in touch to discuss, we'd rather have an honest conversation about adjusting a contract than have a building stuck with a schedule that no longer fits.
Do you provide photographic evidence as part of the written report after each visit?
Yes, where useful, photos of any issues found are included alongside the written report, particularly for anything you'd want to show to a freeholder or leaseholder.
How does a PPM contract interact with a building's existing insurance requirements?
It supports them, a documented, regular maintenance record is exactly the kind of evidence that can help demonstrate a building is properly managed, worth mentioning to your insurer if relevant.
Serving Lancing & Across Sussex
From our base in Lancing, we cover a wide area across West Sussex and into Brighton & Hove. Here are the main locations we serve:
Don't see your area listed? We regularly work outside these locations too. Give us a call and we'll let you know if we can help.
Stop Small Problems Becoming Expensive Ones
Tell us the size of the building and the frequency you have in mind, and we'll put a proposal together after a site visit.
Managing a block, a portfolio
or a commercial unit?
Tell us what you're dealing with and we'll arrange a site visit — free, and with no obligation attached.
Excellent
Based on 150+ reviews
John Morrall
I have just recently hand my chimney taken down which was leaking into my ceiling below. I contacted Harry (HP Building Services) which he had been recommend to me. I found him very polite and trustworthy and he did a good job. Would certainly recommend him to others.
Kenneth Broomfield
Extension of paving in rear garden was to a good standard and executed in a timely manner. Will certainly use this company again.
Debbie Meakin
Harry did an amazing job of repairing the fences in my garden. He was extremely responsive, completed the work swiftly and left no mess.
Request a Site Visit
Tell us what you're managing and we'll get back to you within 24 hours. Site visits and quotes are free with no obligation.
150+ reviews on Google
Something that can't wait?
For anything urgent, call rather than email. Harry answers directly — no call centre.
07598 864363