One Contractor Across Your Whole Portfolio

It starts with a call or a site visit, whichever suits the job. For anything urgent, call rather than email. For planned work or an ongoing arrangement, we'll walk the building with you, understand what's needed, and put together a written quote broken down by element, so you can see exactly what's being charged and why before anything is approved.

Once agreed, we schedule the work, keep you updated if anything changes on site (older buildings sometimes reveal something once you open something up), and confirm when it's done. For an ongoing PPM arrangement this becomes a recurring cycle rather than a one-off, with a written record after each visit.

Harry runs every job personally and is the person you'll speak to, quote with and hear from when something changes. That's a genuinely different experience from a rotating cast of subcontractors who each need re-briefing on the building every time. For larger jobs, or when two blocks need attention at once, Harry brings in trusted tradesmen he's worked with before rather than leaving you waiting. You still deal with one person throughout — the work simply doesn't stall because one pair of hands can only be in one place.

Every job is covered by public liability insurance, with a certificate provided on request before work starts. If your onboarding process requires more formal documentation, see our insurance and accreditation page or get in touch directly.

For portfolio or ongoing contract work, we're happy to set up monthly invoicing against agreed rates rather than invoicing per job, which tends to suit how managing agents budget and report to freeholders. For one-off reactive jobs we quote and invoice per job, with the written quote agreed before we start.