A Contractor You Can Confidently Refer In Sussex
When a landlord client asks who to use, refer someone whose work reflects well on you, not a name you're only half sure about.
A Referral Carries More Risk Than It Looks Like
Every agent gets asked the same question by landlord clients sooner or later: “who do you use?” It's a small moment that carries more risk than it looks like. Refer the wrong contractor and it comes back on you — in a bad review the landlord leaves you rather than the contractor, a delayed void turnaround that makes your agency look disorganised, or a tenant complaint about work that was never actually finished properly.
HP Building Services Sussex gives you a contractor with 15+ years of hands-on work and 150+ Google reviews to point a client toward, with clear written quotes and one accountable person behind every job, so the referral is something you can make without a second thought.
What This Looks Like in Practice
A go-to referral for landlord clients
Repairs, maintenance or void turnaround — one name to give, rather than trying to remember which contractor was good last time.
Fast response on void properties
So a re-letting date doesn't slip because a repair took longer than it should have.
Quotes landlords can approve quickly
Straightforward and written, which keeps the whole letting process moving rather than stalling on a quote nobody's got round to signing off.
Direct communication, however you prefer it
Some agents want everything routed through them, others are happy for us to deal with the landlord or tenant directly once introduced. Either works.
How a Referral Relationship Actually Works
Most start informally
A landlord client needs something done, you pass on our number, and we take it from there. Over time, some agents prefer a more structured arrangement — a standing referral relationship where we're the default recommendation for maintenance and repairs, with priority given to work coming through your agency given the volume and the fact it reflects on your name. Either way, every job that comes through a referral gets exactly the same standard as everything else we do: written quotes, one accountable contractor, and a finished job rather than a rushed one.
One contact, consistent standard, every time
For bigger jobs, trusted tradesmen are brought in without you losing that single point of contact on your end — you're still just dealing with us, regardless of how many people end up on site. That consistency matters when your name is attached to the referral. An agent doesn't want to find out after the fact that a job was subcontracted three times over with nobody clearly accountable for the result.
Fully insured
Public liability insurance on every job, certificate available on request — worth having on file if your agency keeps a list of vetted contractors for landlord clients. Our insurance and accreditation page covers what we can provide for a formal vetting process.
The work behind the referral
Most referred jobs are landlord maintenance and end-of-tenancy work, but the same contractor also covers communal areas and commercial units if a client's portfolio runs wider than residential lettings.
Why Agents Put Their Name Behind Us
One Point of Contact
Harry runs every job personally. You quote with him, hear from him when something changes, and deal with him again next time.
Written Quotes, Itemised
Every job gets a written quote broken down by element before work starts, straightforward enough to circulate for approval.
Properly Resourced
For larger jobs, or two sites at once, trusted tradesmen are brought in so the work does not stall behind a single pair of hands.
Fully Insured
Public liability insurance on every job, domestic or commercial, with a certificate available on request before work starts.
15+ Years on the Tools
Fifteen years of hands-on building work across the Sussex coast, with 150+ Google reviews behind it.
Honest About Scope
If a job needs a specialist survey or a certified trade, we say so rather than taking on work we should not.
Frequently Asked Questions
Can you liaise directly with our landlord clients, or should everything go through us?
Either. We're happy to work directly with the landlord once introduced, or to keep all communication routed through your team.
Do you offer priority turnaround for void properties tied to a let?
Yes, void turnaround is a core part of what we do, and we'll work to whatever re-letting date you're working against.
Is there a referral arrangement for agents?
Get in touch and we can talk through what makes sense for an ongoing referral relationship.
Can you quote quickly enough to keep a let on track?
Most quotes are turned around within a day or two of a site visit, so it shouldn't hold up your timeline.
What kind of jobs do landlord clients most commonly need through an agent referral?
Void turnaround and general repairs between tenancies come up most often, followed by ongoing maintenance for landlords with more than one property.
Do you provide any kind of report or confirmation we can pass back to the landlord?
Yes, a written quote upfront and confirmation once work is completed, useful for keeping the landlord informed without the agent needing to chase for detail.
What happens if a landlord client isn't happy with the work?
Get in touch directly and we'll sort it. A referral that reflects badly on your agency isn't something we take lightly, and we'd rather fix an issue than let it sit.
Do you offer anything in writing we can show a landlord client before they agree to use you?
Yes, get in touch and we can put together a short introduction covering what we do and how we work, useful for a landlord deciding whether to go ahead.
Can you work with landlord clients who are based outside the area, managing a property remotely?
Yes, this comes up regularly, we coordinate directly with the landlord by phone or email and keep them updated without needing them on site.
Is there a way to track which jobs came through our agency specifically?
Yes, let us know when a job comes via your agency and we'll keep a note of it, useful if you want visibility on volume over time.
Serving Lancing & Across Sussex
From our base in Lancing, we cover a wide area across West Sussex and into Brighton & Hove. Here are the main locations we serve:
Don't see your area listed? We regularly work outside these locations too. Give us a call and we'll let you know if we can help.
A Contractor Worth Putting Your Name Behind
Get in touch and we'll introduce ourselves properly to your lettings team.
Managing a block, a portfolio
or a commercial unit?
Tell us what you're dealing with and we'll arrange a site visit — free, and with no obligation attached.
Excellent
Based on 150+ reviews
John Morrall
I have just recently hand my chimney taken down which was leaking into my ceiling below. I contacted Harry (HP Building Services) which he had been recommend to me. I found him very polite and trustworthy and he did a good job. Would certainly recommend him to others.
Kenneth Broomfield
Extension of paving in rear garden was to a good standard and executed in a timely manner. Will certainly use this company again.
Debbie Meakin
Harry did an amazing job of repairing the fences in my garden. He was extremely responsive, completed the work swiftly and left no mess.
Request a Site Visit
Tell us what you're managing and we'll get back to you within 24 hours. Site visits and quotes are free with no obligation.
150+ reviews on Google
Something that can't wait?
For anything urgent, call rather than email. Harry answers directly — no call centre.
07598 864363